Public lighting code and streetlight repairs
In accordance with the NSW Public Lighting Code, if Endeavour Energy fail to repair faulty street lighting within an agreed timeframe, we offer a one-off payment of $25 as compensation for the loss of illumination. This amount is only payable to the account holder at the premises which abuts the part of the street that would ordinarily be illuminated if not for a faulty streetlight.
In the event that you are eligible for a one-off payment, Endeavour Energy will reach out to you via a letter sent to your home address.
Fault must be repaired within 30 business days, after which a payment of $25 can be claimed.
Fault must be repaired within 10 business days, after which a payment of $25 can be claimed.