To maximise rooftop solar usage, community batteries store locally-generated solar energy, which promotes lower electricity costs and facilitates the expansion of household solar power. This shared battery solution, benefits both solar-equipped households (by meeting community energy demand) and non-solar residents (by enabling their contribution to the renewable energy shift).
Modern grid technologies
We’re exploring innovative new ways to connect customers and deliver future-focused energy solutions, to continue powering one of the fastest growing regions in Australia.
We power one of the fastest growing regions in Australia - and to make sure we're ready to keep up with customer demands and requirements, we need to install a range of modern technologies.
Network batteries can regulate frequency and voltage, mitigating the impact of network imbalances due to high local solar generation. They stabilise electricity quality, lowering the risk of outages during peak use times, while also absorbing excess solar energy from local rooftop solar panels. This not only enhances the power supply, but also provides reserve electricity during high demand periods.
A STATCOM (static synchronous compensator) is a device used in electrical power systems, to regulate voltage levels and improve the stability of the power grid. It achieves this by providing reactive power compensation, helping maintain a constant voltage level, despite changes in load or other disturbances.
A microgrid is a small, local network of electricity users, with a local source of power that can operate independently of the main electricity grid. It typically includes a combination of renewable energy sources, like solar panels, and energy storage systems, like batteries.
A stand alone power supply (SAP) is an electricity supply arrangement that is not physically connected to the electricity grid. It encompasses both microgrids and individual power systems. These systems are designed to generate and distribute electricity independently.
Important considerations during the outage
- If you’re a customer who relies on essential medical equipment, please activate your back-up plan immediately. If you are not currently registered for life support and you require power for the use of vital medical devices, please call 131 003 to begin the registration process
- Once power supply is lost, automatic garage doors will not open. It is always good to know how to manually open, close and safely secure your garage door in case of a loss of power
- Some of the trucks used to repair electricity infrastructure are large, and we may be forced to park across driveways to safely complete the work required. Talk to our crew when they arrive on site if you need access to your vehicle, and they will work with you to find a suitable time to move
- In rural areas, the loss of power can often result in a loss of water. If you require power for water pumps at your property, please consider alternate power generation (i.e. petrol generators) or alternate water supplies, for the duration of the outage
What to expect when our teams are on site
You can expect to see our trucks and team members throughout the course of this work, which may impact traffic flow from time to time.
Installations, whether it's a community battery, network battery, or a STATCOM device, are usually completed within a day. To ensure everyone's safety during the process, a brief power outage may be necessary.
There are also instances where a new power pole needs to be set up along with the device being installed. This pole may be delivered and positioned nearby, before the installation day. Upon completion, old poles may have to remain on site temporarily. These poles require a special vehicle for removal, and we’ll aim to have them collected within 3-5 business days.
On installation day, our team may use one or two elevated work platforms to reach necessary heights, a crane borer truck for the replacement of poles and small earth moving equipment, if required. They will also be using power tools.
A few days after installation, our team will return for a thorough testing of the newly installed equipment.
Unexpected factors, such as bad weather or storms, may cause our schedule to change.