Severe and unpredictable weather like storms, bushfires, heatwaves and floods can cause unexpected power outages.
While we will always be working to get the power back on safety and as fast as possible for our customers, it’s still important you know what to do if your power goes out.
Power Outage Plan
A Power Outage Plan can make sure you're prepared. The key things to think about are:
- What essentials do you need?
- How will you communicate and receive information?
- Do you have a light source and spare batteries
- How will you stay comfortable if it’s hot or cold?
- How will you keep your surroundings safe?
Find all you need to create a Power Outage Plan here.
Customers relying on medical equipment
Every person using medical equipment at home needs to be ready for a power outage. You also need to contact us to register as a life support customer.
You can create a tailored Power Outage Plan here.