Report an outage, fault or hazard
For life threatening situations please call 000 immediately.
Hazards can only be reported to us by calling 131 003.Our team will ask you questions to help assess the situation.
Hazards can include:
- fallen powerlines
- trees or branches over powerlines
- sparking powerlines
- electrical fire
- vehicle collision with pole or other network equipment
- you felt a shock or tingle through your taps or water in your home.
Report a fault or outage
If you're experiencing a power outage that is not a hazard, please submit a report via the link below.