Life Support Rebate

If you or someone living with you uses approved energy-intensive medical equipment at home, you may be eligible for this rebate.

Life Support Rebate

The Life Support Energy Rebate helps eligible NSW households cover the costs of their energy bills. This rebate is for customers who need or have someone living with them who need to use approved energy-intensive medical equipment at home. The equipment must be essential for supporting life, such as home dialysis, ventilators and oxygen concentrators.

If you or someone in your home require equipment that supports quality of life it is important that you let us know. We will notify you of any planned outages and assist in creating a back up plan..


You can apply for the Life Support Energy Rebate if you or someone living at the address of the eligible customer:

  • is a NSW resident
  • is an account holder named on the bill of an energy retailer
  • has been assessed by a registered medical practitioner to verify that the use of the approved life support equipment is required at their principal place of residence.

How to apply

  1. Check you meet the eligibility requirements for the rebate.
  2. Select the 'Download PDF form' button.
  3. Complete the form.
  4. Ask your medical practitioner (GP or specialist) to complete the relevant section and sign the declaration.
  5. Send your application directly to your electricity retailer.

Find out more here