Should I register for life support?
If you or someone living with you requires electricity for the use of medical equipment, you should contact us or your energy retailer to register life support at your premises.
What does this mean for me?
We make our best efforts everyday to ensure supply however we can not guarantee power to your premises 24/7. In the event of outages, planned or unplanned we will strive to notify you via SMS.
How do I create a back-up plan?
If an outage occurs due to unforeseen circumstances, it is important that a back-up plan is prepared and followed. We have put together some tips & important details to remember when creating your back up plan.
Life Support Rebate
If you or someone living with you uses approved energy-intensive medical equipment at home, you may be eligible for this rebate.
Medical Energy Rebate
If you or someone living with you has been diagnosed with an inability to self-regulate body temperature, you may be eligible for this rebate.