Under new metering rules digital electricity meters will be made available to residential and small business customers from 1 December 2017.

Know the difference in meters

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Know more about the metering changes

Contact your energy retailer for more information on the changes.

Responsibilities for metering services from 1 December 2017

Under the new rules energy retailers will manage the installation, meter reading and maintenance of digital meters.


Endeavour Energy

Your Retailer

Installation of new smart meter equipment

×

✔

Meter reading of smart meters

×

✔

Meter reading of traditional accumulation meters

✔

×

Testing of smart meters

×

✔

Testing of traditional accumulation meters

✔

×

Replacement of non-compliant or faulty traditional accumulation meters

×

✔

Replacement of non-compliant or faulty smart meters

×

✔

Metering upgrades eg new solar installation

×

✔

For more helpful information see the Australian Energy Regulator factsheet.