Storm update – Thursday 27 November 6:00pm
Extra Endeavour Energy crews from the South Coast and Blue Mountains joined Western Sydney crews today to help restore electricity to the remaining 14,000 customers in the worst affected areas impacted by yesterday’s wild windstorm.
Our goal is to restore power to as many customers as possible by late this evening, however given the scale and complexity of damage, we expect the repair efforts will extend into tomorrow for about 5,000 customers.
Overnight, emergency crews patrolled and made safe damage to overhead power lines and power poles caused by massive trees crashing over power lines.
This morning, Endeavour Energy opened storm centres and redirected crews to heavily impacted areas to assist with the most complex repairs in Blacktown, Doonside, Marayong, Castle Hill, Quakers Hill, Cambridge Park and Wetherill Park, Mt Druitt and the Hawkesbury.
At the height of the short, intense storm, more than 70,000 customers were without power after 100kmh winds battered the area, with more than 750 reported electrical hazards.
Power to more than 55,000 customers has been safely reconnected.
Endeavour Energy would like to thank our customers for their continued patience and understanding as our crews work to restore power as quickly and as safely as possible in today’s hot weather conditions.
We continue to advise customers to exercise caution and to stay at least eight metres away from fallen powerlines and call 131 003 to report them.
We have also advised life support customers to act on their emergency back up plans and encourage them to make arrangements that suit their personal circumstances.
Customer safety
- Treat all powerlines as 'live' and dangerous by keeping at least 8m clear of them. Never drive across fallen powerlines
- Avoid all contact with wires that are hanging low, or on the ground or tangled in trees
- If using portable generators, please ensure they are located outside of your home and well away from open windows to avoid deadly exhaust fumes entering your home
- Generators should never be connected to switchboards unless there is an isolation switch installed by a licensed electrician. This is to avoid sending electricity back up powerlines and making isolated parts of the network dangerous for workers and the broader community.
Helpful contacts
- For life-threatening emergencies call 000
- For emergency assistance call NSW SES on 132 500
- Report fallen powerlines immediately by calling Endeavour Energy 24/7 on 131 003
- For estimated power restoration times www.endeavourenergy.com.au/outage
- Follow us on Facebook (www.facebook.com/endeavourenergy) for updates.
For more information visit Endeavourenergy.com.au
Endeavour Energy media: mnews@endeavourenergy.com.au
Published on Nov 27th 2025