Storm outages – Wednesday 26 November 5:30pm

Endeavour Energy would like to thank our customers for their continued understanding and patience as our emergency crews work into tonight to make safe damaged areas of the network and restore power to more than 57,000 customers following today’s widespread, damaging storms.

We have more than 650 reports of dangerous electrical incidents including fallen power lines due to the extremely high winds.

Our crews are working to restore power as quickly and as safely as possible, however due to total fire ban restrictions our automatic protection systems are switched off to limit the risk of the network starting bushfires.

This means customers should plan to be without power overnight. Customers who need power for home medical equipment should check their battery supply and enact their back up plan immediately and seek alternate accommodation if necessary. Customers can register for Life Support online at Life Support Registration Form | Endeavour Energy. We advise avoiding registering by phone to enable us to continue to support emergency operations.

Customers are reminded to stay at least eight metres away from downed power lines and call 131 003 to report them. If you need to venture outside, be especially careful of where trees, branches or debris may hide fallen powerlines and damaged electrical equipment.

Customer safety

  • Treat all powerlines as 'live' and dangerous by keeping at least 8m clear of them. Never drive across fallen powerlines
  • Avoid all contact with wires that are hanging low, or on the ground or tangled in trees
  • If using portable generators, please ensure they are located outside of your home and well away from open windows to avoid deadly exhaust fumes entering your home
  • Generators should never be connected to switchboards unless there is an isolation switch installed by a licensed electrician. This is to avoid sending electricity back up powerlines and making isolated parts of the network dangerous for workers and the broader community.

Helpful contacts

For more information visit Endeavourenergy.com.au

Endeavour Energy media: 0409 664 608


Published on Nov 26th 2025