Night work

While our works can disrupt your typical noise levels, night work can also require bright lights which may shine onto your premises. Night operations are sometimes critical to maintain the safety of our people and the public, and can prevent an even greater disruption to local traffic or business operations. 

In such instances, we work hard to minimise inconvenience while we complete essential maintenance and upgrades as efficiently as possible. 

Excavations

Excavations are necessary for many projects. They can involve noise from heavy machinery, short-term disruptions to traffic flow, temporary fencing for public safety, or changes to the landscape in and around the work area. Dust and debris can also be generated when excavating. 

We make every effort to minimise these impacts and restore the area to its original condition upon completion. 

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Increased noise levels

This is often due to the use of large machinery and tools required for activities like cutting, drilling, excavation, or moving bulky items. The sound can be disruptive and we're grateful for your understanding. Our teams seek to limit noise levels and schedule loud work during suitable hours. 

Road closures

Usually when we are using large trucks, installing equipment or digging trenches, it is unsafe for pedestrians and vehicles to pass. So, to safely complete our work, we may need to close public roads and footpaths. If necessary, we employ traffic management to keep everyone safe and minimise disruption. Please call us on 131 003 should you have questions or concerns at these times.

Road closures can also modify bus routes, so please stay updated about any potential changes to your travel arrangements. 

Reduced street parking

Large trucks, plant and equipment are often required to construct and maintain electricity infrastructure. Regrettably, we may have no other option than to park across driveways to safely complete the work required. If this impacts you, please talk to our crew if you need access to your vehicle and they’ll work out suitable access for you.

If we’re working in your street on scheduled rubbish pickup days, please try to place bins in a location where they can still be easily collected, or talk to our crew regarding alternative arrangements. 

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Home medical equipment

If you rely on a continuous supply of power for vital medical equipment, please have your back-up plan ready to implement in case of a power outage. If you do experience a power interruption during this time, please contact us immediately on 131 003

Learn more

Prepare your Power Outage Plan

Make sure you’re ready for any power interruption, by preparing an outage plan.

Stay informed about planned maintenance

We’ll send you SMS updates about any planned maintenance works affecting your area. For real-time status updates, visit our outage map to see the latest information.