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Report a Fault or Outage:

For life threatening situations please call 000 immediately.

Hazards can only be reported by calling us on 131 003. Our team will ask you questions to assess the situation.

To report an outage, please enter your details below. Fields marked * are mandatory.

If you have a medical device that requires electricity please call 131003.

For all other emergency issues please call 131003.

Address
NMI (This number can be located on your bill and begins with 431 or NEEE.)

If your address doesn’t appear, or you don’t have your NMI number, please call 131003.