What are asset support and temporary pole holds?

Excavation can disturb the ground that supports an electricity pole. This may make the pole, wires or transformers unstable.

Asset support and temporary pole holds help keep a pole stable while nearby work is underway.

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Keep a safe distance when digging

As a general guide, keep the same horizontal distance from the pole as the depth of the excavation.

Example: If the excavation is two metres deep, keep it at least two metres from the pole footing.

This is known as the 1:1 no-excavation zone. It helps protect the ground supporting the pole.

Information
Check the site before work starts

You must arrange a site inspection before excavating near an electricity pole. The inspection will assess the risks and the condition of the pole footing.

You may also need a geotechnical engineering report.

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Temporary pole holds

If work must take place close to a pole footing, we may provide a temporary pole hold. This is a short-term way to stabilise the pole while work is completed.

  • We generally provide a temporary pole hold for up to one day
  • A temporary pole hold is not suitable for long-term support
  • Longer work may need an engineered shoring or support system
  • Pole support is a non-contestable service and only Endeavour Energy can provide it

Why this matters

Electricity poles are essential for public safety and reliable power. Excavation near a pole can damage its footing and cause it to fail.

This can lead to power outages, network damage and serious risks for workers and the community.

Request support before you start

Contact us well before your planned work to ask about asset support or a temporary pole hold. Early contact gives us time to assess the site and explain the next steps.