Responsibilities for metering services from 1 December 2017

Retailers are responsible for the installation, meter reading and maintenance of smart meters. Retailers are also responsible for the replacement of faulty traditional meters.


Endeavour Energy
Your Retailer

Installation of new smart metering equipment

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Meter reading of smart meters

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Meter reading of traditional accumulation meters

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Testing of smart meters

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Testing of traditional accumulation meters

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Replacement of non-compliant or faulty traditional accumulation meters

×

Replacement of non-compliant or faulty smart meters

×

Metering upgrades eg new solar installation

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Find out more

Tariff Structure Statement

The Tariff Structure Statement (TSS) explains our tariff structures and assignment policies for the 2019-20 to 2023-24 regulatory control period. The National Electricity Rules set out a range of formal obligations and considerations that must be contained in the TSS.

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Metering Charges Price List