Crews are currently working to make damaged areas safe before restoration work can commence

Endeavour Energy crews are currently working to make damaged areas safe and assess the extent of damage caused by strong winds across the network. With Greater Sydney still under Total Fire Ban conditions, power is unlikely to be restored to most affected customers this evening.

As a safety precaution under Total Fire Ban conditions, our automatic network restoration systems have been temporarily disabled, meaning crews must manually inspect and patrol powerlines before supply can be safely restored.

We understand these outages are frustrating, particularly ahead of Father's Day, and we are doing everything we can to restore power to customers as quickly and safely as possible.

Endeavour Energy would like to thank our customers for their continued patience and understanding as our crews work to restore power as quickly and as safely as possible. We continue to advise customers to exercise caution and to stay at least eight metres away from fallen powerlines and call 131 003 to report them.

We have also advised life support customers to act on their emergency back up plans and encourage them to make arrangements that suit their personal circumstances.

Customer safety

  • Treat all powerlines as 'live' and dangerous by keeping at least 8m clear of them. Never drive across fallen powerlines
  • Avoid all contact with wires that are hanging low, or on the ground or tangled in trees
  • If using portable generators, please ensure they are located outside of your home and well away from open windows to avoid deadly exhaust fumes entering your home
  • Generators should never be connected to switchboards unless there is an isolation switch installed by a licensed electrician. This is to avoid sending electricity back up powerlines and making isolated parts of the network dangerous for workers and the broader community.

Helpful contacts

 

Endeavour Energy media: mnews@endeavourenergy.com.au