Strong winds are causing widespread power outages across the Endeavour Energy network, with around 50,000 customers currently without power and further outages possible as weather conditions continue. There’s currently over 250 fault sites on the network with the Greater Western Sydney and the Blue Mountains the worst hit areas. Crews are currently working to make damaged areas safe before restoration work can commence.
The severe winds have brought down trees and powerlines across several areas, creating dangerous conditions. Customers are urged to stay at least eight metres away from any fallen, hanging or damaged powerlines, including wires tangled in trees, branches or other debris. If you see a fallen powerline, treat it as live and dangerous and report it immediately by calling Endeavour Energy on 131 003 or 000 if there is an immediate threat to life or property.
Endeavour Energy has cancelled all planned maintenance today and tomorrow with additional crews being brought in to restore power to customers safely and as quickly as possible, however some customers may remain without power overnight.
Given continuing Total Fire Ban conditions today, Endeavour Energy has its network set to avoid the risk of the network sparking bushfires. This means crews need to patrol power lines after they are repaired before they can be safely restored.
With Father's Day tomorrow, we know this outage will be particularly inconvenient for many families. Crews are working as quickly and safely as possible to restore power to affected customers.
Endeavour Energy would like to thank our customers for their continued patience and understanding as our crews work to restore power as quickly and as safely as possible. We continue to advise customers to exercise caution and to stay at least eight metres away from fallen powerlines and call 131 003 to report them.
We have also advised life support customers to act on their emergency back up plans and encourage them to make arrangements that suit their personal circumstances.
Customer safety
- Treat all powerlines as 'live' and dangerous by keeping at least 8m clear of them. Never drive across fallen powerlines
- Avoid all contact with wires that are hanging low, or on the ground or tangled in trees
- If using portable generators, please ensure they are located outside of your home and well away from open windows to avoid deadly exhaust fumes entering your home
- Generators should never be connected to switchboards unless there is an isolation switch installed by a licensed electrician. This is to avoid sending electricity back up powerlines and making isolated parts of the network dangerous for workers and the broader community.
Helpful contacts
- For life-threatening emergencies call 000
- For emergency assistance call NSW SES on 132 500
- Report fallen powerlines immediately by calling Endeavour Energy 24/7 on 131 003
- For estimated power restoration times www.endeavourenergy.com.au/outage
- Follow us on Facebook (www.facebook.com/endeavourenergy) for updates.
Endeavour Energy media: mnews@endeavourenergy.com.au
