Our crews remain in the field completing the final stages of restoration for the remaining 102 customers affected by the severe wind storm.
Our storm response centres will remain operational into tomorrow as we focus all efforts on restoring power to the remaining impacted customers as quickly and safely as possible.
If you would like an update on the incident affecting your power supply, please call us on 13 10 03.
Safety remains our highest priority. Customers are reminded to stay at least eight metres away from any fallen or damaged powerline, treat all powerlines as live and dangerous, and report them immediately by calling 131 003. In a life-threatening emergency, call 000.
Customer safety
- Treat all powerlines as 'live' and dangerous by keeping at least 8m clear of them. Never drive across fallen powerlines
- Avoid all contact with wires that are hanging low, or on the ground or tangled in trees
- If using portable generators, please ensure they are located outside of your home and well away from open windows to avoid deadly exhaust fumes entering your home
- Generators should never be connected to switchboards unless there is an isolation switch installed by a licensed electrician. This is to avoid sending electricity back up powerlines and making isolated parts of the network dangerous for workers and the broader community.
Helpful contacts
- For life-threatening emergencies call 000
- For emergency assistance call NSW SES on 132 500
- Report fallen powerlines immediately by calling Endeavour Energy 24/7 on 131 003
- For estimated power restoration times www.endeavourenergy.com.au/outage
- Follow us on Facebook (www.facebook.com/endeavourenergy) for updates.
See our live incident page for ongoing updates: Live incident updates | Endeavour Energy
Endeavour Energy media: mnews@endeavourenergy.com.au