Safety
Get the information and resources you need to ensure everyone stays safe around electricity.
Electrical safety is for everyone
Electricity can be dangerous, but electrical safety helps save lives.
Since electricity is such an integral part of our everyday life, it is everyone’s responsibility to know how to minimise danger, as well as to know what to do in an emergency. By following safety procedures, reporting hazards and staying informed, we can all contribute towards ensuring electrical safety for everyone.
Emergency and customer support numbers
- In an emergency: Call Triple Zero (000)
- Bushfire information line: 1800 NSW RFS (1800 679 737)
- Call the SES for emergency help in storms and floods: 132 500
- Endeavour Energy emergency line: 131 003
Call us if you lose power, see fallen or sparking powerlines, leaning or fallen power poles, exposed underground cables, or damaged substations, electricity boxes or other assets.
Electrical safety at home
Discover valuable tips and advice to help keep you, your family and your home safe around electricity and in an emergency.
Do your taps tingle?
If your taps tingle when touched, it could be a sign of stray electrical current or improper grounding in your plumbing system. This may pose a safety risk and should be investigated by a licensed electrician or plumber as soon as possible.
