Understanding commercial bills

How we price our network tariffs

Revenue from our tariffs is essential for maintaining electricity supply to over 2.8 million people within the Endeavour Energy network
We work closely with customers and stakeholders to shape our future investments, expenditure, and service levels to help determine our tariff prices
Every five years the Australian Energy Regulator (AER) reviews our plans
They have accepted our tariff pricing for the period 2024-2029, recognising our plan balances affordability and service needs with future-focused investments to meet our customers' long-term needs
The AER also approved a modest increase in the Endeavour Energy portion of your electricity bills for FY26

A distribution network like ours is part of an energy supply chain delivering the electricity you use every day.

Large energy generators use coal fired stations, gas and renewables like wind or pumped hydro produce the electricity

Transmission networks send high voltage power over long distances to communities across NSW

Distribution networks, like Endeavour Energy, safely connect low voltage power to your homes and businesses

Energy retailers then sell and bill you for the energy delivered by this supply chain

Energy retailers bundle all the costs of the energy supply chain, along with government charges, into their customer pricing plans. These include:

The following figures show how much you pay for our distribution costs as part of your bill.
These account for 27% of your total bill.

Take simple steps to use energy more efficiently
Explore potential government financial support and energy efficiency rebates
Try moving your energy usage to cheaper, off‑peak periods under a time‑of‑use retail pricing plan
If you are experiencing financial difficulties, ask your energy retailer about their Customer Assistance Program
Visit Energy Made Easy to compare retail plans and make sure your retail plan is the best one for you