Special small services (SSS) are usually small loads established in public places such as road reserves and require additional installation criteria to services supplying private property.
Examples of special small services
Examples of special small services (SSS) include bus shelters, public conveniences, public telephones, communications equipment and locality signs.
SSS must be installed in accordance with the requirements detailed in the Service and Installation Rules of NSW.
Metered special small services are typically used where the load cannot be accurately assessed or is larger than 5 amps single phase. The applicant must first establish an electricity account and obtain a National Metering Identifier from an electricity retailer of their choice.
For unmetered supplies the load and duty cycle must be known.
Unmetered market special small services are defined by the national Metrology Procedure as Type 7 SSS. Type 7 SSS are usually used for traffic signal installations and require loads to be registered and approved by the Australian Energy Market Operator. The applicant must obtain a National Meter Identifier from the owner of the installation as special arrangements will have been agreed upon by the customer with their electricity retailer to aggregate multiple installations.
There are cases where non-market unmetered special small services may be proposed by the local host retailer for connection. The majority of special small services are non-market unmetered special small services.
In these cases the applicant must contact Origin Energy (the local host retailer for our supply area) to initiate a non-market unmetered special small service. If that service is approved, Origin Energy will issue you with an Unmetered SSS Identifier (USI).
- call Origin Energy on 1300 132 480
- email Origin Energy at firstname.lastname@example.org
How to apply for this service
An application form must be completed in full for the connection of a new SSS, disconnection of an existing SSS, or for an alteration of an SSS load, connection point or device location.
Download a form here:
All applications must include one of the following identifiers:
- NMI for a metered SSS
- NMI for type 7 SSS
- USI for unmetered SSS
The location of the installation must be accurately defined by the street in which the installation is established, including the distance and direction from the nearest cross street. The proposed connection point on our network and the customer’s asset number must be provided.
Where the connection of a special small service has been approved, a model standing offer for a standard connection service will be offered. Generally, all of the other conditions relating to contestable works and funding arrangements are the same as connections of load.
Need to know more?
If you have any questions regarding special small services, please complete an enquiry form and email it to email@example.com. Or speak to one of our Customer Service Representatives on 133 718.