Connecting to Endeavour Energy’s network

If you are upgrading your electrical installation or plan to construct a new home, building or development and it is within Endeavour Energy’s network area, you will need to ensure that there is an adequate connection to our electrical network.    In some circumstances Endeavour Energy’s electrical infrastructure may need to be extended or upgraded to accommodate your additional electrical load.

In accordance with the Electricity Supply Act 1995 you may be required to arrange for and contribute to the costs involved with the work to supply your load. Any such work is deemed to be contestable works and is to be undertaken by an Accredited Service Provider of your choice.

 

How do I get started?

You need to read the following information relevant to your situation.

 

Find out more in these fact sheets:

How to Get Your Electricity Connected/Augmented 1 - When not subdividing >>

How to Get Your Electricity Connected/Augmented 2 - When subdividing >>       

How to Get Your Electricity Connected/Augmented - Rural >>

 

A connection of load application is required for loads greater than 100 amps for single phase installation or 63 amps each phase for 3 phase installations or any load supply in a non-urban (rural) location. This application should be submitted to Endeavour Energy as early as possible. The application form (FPJ 4096) is available in PDF format >>  

 

Preliminary information regarding conditions of supply can be obtained prior to lodging a permanent application by submitting an Enquiry Application. Complete the application form (FPJ 4629) >> , save and forward to the email address at the bottom of the page.

 

The terms and conditions applying to a connection to our network are set out in our Standard Form Customer Connection Contract >>

 

The terms and conditions applying to contestable works being carried out on Endeavour Energy's network are set out in the Endeavour Energy network Connection Contestable Works General Terms and Conditions (GT&C) >>

 

More detailed information has been prepared for connection of public lighting assets to Endeavour Energy's network.  Read the public lighting general terms and conditions here >>

 

Finding an Accredited Service Provider 

The Electricity Supply Act 1995 requires that service providers who undertake contestable works must be accredited by the NSW Department of Trade and Investment, Regional Infrastructure and Services. Accredited Service Providers must also be authorised by Endeavour Energy to undertake contestable works within Endeavour Energy's network area.  

 

A list of Accredited Service Providers is maintained by the NSW Department of Trade and Investment, Regional Infrastructure and Services. This list and its related information is available at the Department's website >> or by contacting the Department on (02) 9895 0008.

 

In addition to Industry & Investment accreditation of Accredited Service Providers, Endeavour Energy pre-qualifies level 1 and level 3 ASP’s to undertake the design or construction of transmission assets (33kV – 132kV). A list of pre-qualified ASP’s is available in PDF format.

 

When working near underground cables

Excavation near electricity cables is defined as high risk construction work that can be undertaken only by persons authorised by Endeavour Energy and only after carrying out the precautions set out in NSW WorkCover’s guide Work Near Underground Assets. 

 

Further information can be found in the workplace fact sheet Working Near Underground Cables >>

 

Information for Accredited Service Providers

Accredited Service Providers authorised to work on Endeavour Energy’s network can access our network Standards, plus other technical information, on a dedicated website.  A password is required.

Password holders can log into the site here >>

 

For further information

Please contact us on (02) 9853 7977 to speak to our Contestable Works Administrators, or you can email us on connection.enquiries@endeavourenergy.com.au.