Do you have power poles on your property

There are approximately 120,000 privately-owned power poles in the Endeavour Energy network. If you have a private pole on your property, you are legally responsible for its maintenance and safety.

Private powerlines

Powerlines become the customer's responsibility at the point at which they are connected to the Endeavour Energy network as defined by the NSW Service and Installation Rules. This is known as the ‘point of supply’.

Customers own the electrical equipment from point of supply to the property and are responsible for its safety and maintenance.

Typically all the wires, poles, fittings and attachments beyond the first low voltage pole on your property are private powerlines, including those between different buildings and structures on your land.

The diagrams below show the respective ownership and maintenance of overhead services and aerial consumer mains.

 

A. Overhead service and aerial consumer mains

Endeavour Energy owns and maintains the overhead service up to the point of supply at the top of the first private pole.

Beyond the point of supply, the ownership and maintenance of all electrical equipment including power poles, wires and pole-top fittings is the sole responsibility of the property owner.

 

B. Overhead service

Endeavour Energy owns and maintains the overhead service up to the point of supply.

 

 

Identifying private poles

A private power pole will generally have a yellow tag like this attached and be marked with a number starting with "D". Each pole will also have a unique identifying number that must not be removed.

There may, however, be some private poles that are not yet marked. If you have power poles on your property, you can check their ownership by calling us on 133 718.

Powerlines become the customer's responsibility at the point at which they are connected to the Endeavour Energy network as defined by the NSW Service and Installation Rules.

 

Keeping your private poles safe

While Endeavour Energy undertakes inspections on a regular cycle, there are simple checks you can make to keep your private poles and powerlines safe and to maintain a reliable power supply to your home or business:

  • keep vegetation clear of the base of the poles
  • keep trees well clear of overhead powerlines
  • look for broken strands of wire or loose or damaged insulators
  • check for broken or damaged pole stay wires.

 

Please do not attempt to undertake repairs on private poles and powerlines yourself. Instead, engage the services of a licensed electrical contractor.

Details of Accredited Service Providers who work in your area may be obtained from the NSW Department of Trade and Investment website or by calling them on 137 788.